Our Policy
1. Intellectual Property
Everything under Aylmera — our products, designs, logos, names, packaging, and fonts — is created with love and is fully ours. Please don’t use, copy, or recreate anything without getting our written permission.
2. Brand Representation
Aylmera can only be represented, promoted, or resold by people who have an official agreement with us. No one is allowed to use the brand name without proper approval.
3. Content Use
All photos, videos, and written content made for Aylmera are protected. Kindly avoid reusing or reposting them unless you have our permission.
Shipping & Delivery Policy – Aylmera
1. Order Handling Time
We prepare and process all orders within 1–3 business days from the moment your order is confirmed.
2. Delivery Duration
Your package is expected to arrive within 5–7 business days, depending on your location.
3. Our Shipping Partners
We collaborate with reliable, trusted courier companies to ensure your order reaches you safely and on time.
4. Tracking Your Order
As soon as your order is shipped, you’ll receive a tracking code via email or message so you can follow your package every step of the way.
5. Returns & Exchanges
We accept returns or exchanges only for manufacturing defects or if the product arrives damaged. Please reach out within 24 hours and include clear photos so we can assist you right away.
Products that have been opened or used cannot be returned.
Shipping fees are non-refundable in all cases.